Acer's notebooks mainly include consumer, commercial, predator and ConceptD product lines. Let's briefly learn about their warranty strategies.
Acer's notebooks can enjoy a 3-year warranty and a 1-year international warranty regardless of their category. The warranty starts the date of the invoice. If the user cannot provide a valid invoice, the production date recorded in the Acer system will be delayed by 2 months as the warranty start date (you must issue an invoice for old models that have been purchased for a long time).
Among them, consumer and business notebooks are "3 years limited warranty", and CPU and memory are warranty for 3 years; motherboard, graphics card, LCD screen, hard disk, power adapter, keyboard, mouse and other modules are 2 years; other components, including batteries, are warranty for 1 year, and the above products need to be repaired by users.
or above warranty strategies can be viewed on Acer's official website (https://www.acer.com.cn/myhelp.html?type=1&serverid=14), and it will also be displayed in the sales interface of some notebooks.
It should be noted that e-commerce platforms such as JD will also list "after-sales guarantee" in product details, but the information in it is not necessarily accurate. For example, the warranty time shown in Acer Mowu EX215 here is only 1 year (actually 3 years). Therefore, the warranty instructions for Acer notebooks should be subject to the official policy.
Acer Predator high-end gaming laptops and ConceptD designer laptops are relatively special. Because they have a higher positioning, they enjoy a relatively complete "3-year warranty". In addition to only one year of battery warranty, original components such as CPU, motherboard, memory and hard disk can all enjoy a 3-year warranty, and door-to-door repair services can be carried out in major cities and regions, eliminating the hardship of users.
Is the full warranty worth choosing
Take JD.com as an example. When purchasing Acer laptops, you can purchase an additional 1 year, 2 years, 3 years and 5 years of full warranty service.
The price of full warranty service will fluctuate according to the actual product price
Among them, 1 year and 2 years full warranty service can occasionally enjoy "buy one get one free", that is, 1 year becomes 2 years, 2 years becomes 4 years. From the perspective of warranty duration, 2 years full warranty seems to be more valuable than 3 years full warranty.
So, is this full warranty service worth our choice?
The answer is the situation. The full warranty service of third-party e-commerce platforms overlaps with the official warranty in terms of time. Of course, it is more reliable to directly find the official directly. Some laptop models of some brands only provide a one-year warranty, which is very suitable for purchasing a longer-term full-insurance service. For laptops like Acer that originally offer a three-year official warranty, unless you purchase a five-year full-insurance service, it will be a bit wasteful.
Of course, the full warranty service also has its highlights, that is, "accidental guarantee" (only 1 time, the service limit does not exceed the invoice amount), which is for some human damage to third-party warranty services in the case of official (free) warranty. However, there are also some thresholds and restrictions on the "accident guarantee" here, which we need to pay more attention.
Take the full warranty service provided by JD.com as an example. The full warranty service that is purchased for 1 year and 2 years does not contain "liquid splash", while 3 years and 5 years include "liquid splash".
In addition, there are several key points in the important tips for full insurance: liquid inlet and corrosion, if it is serious, the internal water-sensitive sticker will discolor and refuse to protect; animals will bite you; individuals will disassemble and modify it will refuse to protect, etc.
For this reason, the author also called the customer service number to inquire. After purchasing JD.com's full warranty service, if the laptop needs to upgrade memory or hard drive, it is necessary to get the official customer service center to upgrade and issue a certificate. If the notebook is damaged due to water inlet, there is no warranty as long as the internal water-sensitive sticker changes color. Therefore, if you purchase a full warranty service because you value "accidental protection", you must carefully read the service details and avoid it in your future use.
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