ended the day's delivery work. Dingdong Maicai deliveryman Zhao Yan conducted the second round of temperature monitoring and antigen self-test in the forward warehouse. After confirming that the results were normal, he and his colleagues from the forward warehouse came to the nucleic acid testing point near the site and started the nucleic acid testing once a day in sequence. As the "order delivery king" of the site, Zhao Yan has been sticking to the "last mile" of material support recently, with the delivery volume of more than 200 orders per day.
Shanghai's outbreak of this round of epidemic, many Dingdong Maicai front-line staff like Zhao Yan have been sticking to the front line of supply guarantees and continue to provide material support to Shanghai citizens. In order to ensure the safety of materials and staff, while supplying materials and transportation capacity, Dingdong Maicai also continues to strictly control and upgrade relevant epidemic prevention measures in real time, and strives to provide residents with safe and secure services.
In the forward warehouse link closest to the community, Dingdong Maicai has adopted a semi-closed-loop management state, and uniformly arranged hotel accommodation for employees to prevent employees from leaving the forward warehouse and hotel privately. Each forward warehouse has a "epidemic prevention specialist" to be responsible for regular and standardized disinfection of the environment and materials of the forward warehouse, and supervise the delivery staff to clean and disinfect each batch of materials before and after the return of personnel.
According to the company's requirements, site personnel must take 100% "body temperature + antigen + nucleic acid" every day before they can go to work. Each employee arranges nucleic acid tests once a day, antigen tests twice, and enter the forward warehouse to carry out work with a negative certificate. At the nucleic acid testing site, the "epidemic prevention specialist" also needs to strictly manage the site to ensure that all employees have no omissions in the inspection, and collect and feedback on the nucleic acid testing situation in real time.
At the same time, Dingdong Maicai also actively responded to and cooperated with relevant government policies and requirements, and did a good job in epidemic prevention in the supply guarantee process. Starting from April 19, Shanghai announced that it will promote dynamic "Suishen Code" for delivery staff to conduct identity verification and nucleic acid testing registration, replace the nucleic acid testing code that can be used offline, and will issue "electronic passes" to qualified delivery staff as a necessary condition and pass certificate for employment. After receiving the relevant notices and requirements, Dingdong Maicai immediately asked all delivery staff to implement the relevant regulations and ensure that all riders "have a certificate" to work.
Recently, at the entrances of several communities in Jiading District, Shanghai, JD.com's "Contactless Community Supply Guarantee Station" has also been put into operation. It is understood that these sites will serve as temporary cargo storage and epidemic prevention and disinfection points at the entrance of the community. The courier will deliver epidemic prevention and civilian resources to the open area at the entrance of the community in advance, improving the delivery efficiency of the "last 100 meters".
According to the relevant person in charge of JD Express, JD Express explores and tries to try new community delivery models based on the current new epidemic prevention situation, and improves the efficiency of material delivery services for Shanghai citizens under the premise of strictly following epidemic prevention requirements. At present, more than 1,000 contactless community supply guarantee stations have been launched, and will be replicated and promoted in the future to provide good services to everyone.
At the same time, JD has allocated more than 800 couriers to reinforce Shanghai. At present, JD has allocated more than 4,000 sorters and couriers to reinforce from all over the country. Wang Wenbo, vice president of JD Group and head of East China, said that at present, JD.com's fulfillment order volume is constantly increasing and is making every effort to restore Shanghai's transportation capacity. However, given the complexity of the epidemic, the transportation capacity has not yet returned to the pre-epidemic level, and the performance of various communities is still uneven.
In addition, JD.com has deployed more than 100 smart express vehicles in Shanghai to carry out contactless delivery of materials in closed communities. In addition, dozens of indoor delivery robots have been put into use in many temporary hospitals in Shanghai for food delivery and nucleic acid samples. This will further utilize the technical advantages of the "last mile" such as smart express vehicles and indoor distribution robots through the combination of "contactless community supply guarantee station + smart express vehicles" to improve the connection efficiency of express stations to the community.
Column Editor: Li Ye
Source: Author: Ju Hefei
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