"Hello, I am the Longshan Brigade of Yubei Traffic Police. Are you the owner of the license plate number Yu A******? Your car blocks the road and hinders others' travel. Please move the car immediately!" This kind and gentle call to move the car was called by Pan Xiaofeng to the owner of the road blocking the road. She was busy working hard for the smooth road.
Pan Xiaofeng, an auxiliary policeman from the Longshan Brigade of the Traffic Police Detachment of Yubei District Public Security Bureau, participated in public security work in 2017.
In the past four years since she joined the work, whether she assisted the police in commanding traffic order outside, assisting in investigating and punishing various illegal acts, or assisting the police in handling public requests for help such as parking lots, clearing fire passages, and contacting car owners to move cars, she has been careful, enthusiastic, gentle, and in accordance with the law, and has won unanimous praise from colleagues and the masses. She used her dedication, honor and responsibility to interpret the good professional qualities and loyalty of an excellent auxiliary police officer.
In May 2017, Pan Xiaofeng applied for a job in Yubei Lianglu Community Working Officer Longshan Brigade. Her family advised her to give up this bitter and dangerous "job" that she had to stick to in the wind, rain, heat and cold. But Pan Xiaofeng did not listen to her family's "persuasion". She liked this uniform and liked to do practical things for the people. No matter how hard, tiring and dangerous the job was, she was willing to grit her teeth and persevere and spread her youth and sweat.
Pan Xiaofeng's initial job was to assist the police in the daily road order maintenance and violation correction work in the Longshan area. She works for more than 10 hours every day, just like the police. In order to be familiar with the business and improve her legal level, she is unfamiliar with traffic management business. She often humbly learns and asks the police for advice when she goes to work. After get off work, she bought traffic law books to study, learns gestures, reads traffic signs and signs, and masters various illegal handling procedures. Her business knowledge has made rapid progress. In the past four years of working, she has been familiar with the road conditions in the jurisdiction and all road service skills. She has won many championships or ranked among the top in gesture exercise competitions held by the detachment and brigade, traffic business knowledge competition championships, and service skills assessments, and has won awards and praises.
on the road, the hardest thing is summer. The road surface in Chongqing is like a stove burning, with the temperature above 50 degrees. If you stand still, you will sweat like rain and feel wet all over. But no matter how hot the weather is, how hot the road is, where there is congestion, where the order is chaotic, where there is accident, there will be Pan Xiaofeng. She assisted the police in sweaty guidance and correction. She shouted to persuade the control and control her throat. She waved her black arms to direct and lead the way... It was undoubtedly the "desperate girl" on the road!
1 in August 2019, the ground was hot and the temperature was as high as 60 degrees. It was the peak period of traffic after get off work in the afternoon. Pan Xiaofeng, who was on duty on Longshan Avenue, found that a small car parked in front of the traffic light and did not move. No matter how long queues of cars lined up behind it honked or urged, it would "stagnate". Pan Xiaofeng hurried to the front of the car to check it. He saw that the left rear wheel of the car was deflated and the body was sunken. A female driver opened the window anxiously and said, "My tires are blown! I can't change the tires!" It was the peak period of get off work, the traffic was extremely high, the weather was hot, everyone was in a panic and irritable state, and the order was chaotic.
will take some time to wait for the repairer to repair it. It will definitely not be possible if you keep it in such a blockage. Pan Xiaofeng decisively called several enthusiastic male drivers to help, and pushed the "stay" car to a safe area that did not affect the car business. Looking at the anxious and helpless female driver, Pan Xiaofeng, who also had no experience in changing tires, wiped her face and sweat, took out the spare tire and tools from the backup car, knelt on the hot ground, and groped to change the tires for the driver. Fortunately, there was a enthusiastic veteran driver who helped her to provide guidance. Pan Xiaofeng quickly became proficient in the operation. He raised the car body with a jack, removed the broken tire, installed the spare tire, and tightened the screws... After a while, her hands were stained with oil, her police uniform was soaked with sweat, her feet were blisters, and her throat was as thirsty as fire.The female driver was extremely grateful and took out the mineral water to thank him. Pan Xiaofeng said "No thanks" and hurried back to the intersection to continue on duty.
At around 6 a.m. on April 28, 2021, at the intersection of Longshan Road and Tianzhu Road, a woman fell on the side of the road, her body was cold and she was hit by a vehicle and injured. After receiving the call, Pan Xiaofeng and a male policeman rushed to the scene to deal with it.
When the two arrived at the scene, they found the young woman lying on the cold side of the road. She stepped forward and touched her. The woman was cold, her lips were black and purple, she was already unconscious and unconscious, and was covered in alcohol. There was still some vomit on the ground. Pan Xiaofeng immediately took a coat from the police car to keep the woman warm, and let the woman's head rest on her body. She also took out a tissue to help her clean up the dirty things on her face and nose so that she could keep her breathing smoothly. Because the woman was sleepy and had shortness of breath, the police immediately called 120 to contact the medical staff, while Pan Xiaofeng kept squatting and supporting the woman. This scene happened to be photographed by passers-by and uploaded to the Internet, attracting more than 60,000 likes and more than 1,200 comments from netizens. Netizens called her the "most beautiful policewoman". For a time, Pan Xiaofeng became an "Internet celebrity"!
She has become a "popular person", but she is not proud and complacent. She is still as she used to be down-to-earth and diligent, and continues to do her duty and serve the people enthusiastically.
In July this year, due to sudden acute appendicitis, Pan Xiaofeng was hospitalized for surgery. One week after the operation, she was in a hurry to be discharged from the hospital and immediately returned to her job. The brigade leader was worried that she was physically weak, so he specially adjusted her position from road service to internal work of the team headquarters, assisting the internal police officers in handling petition complaints, telephone calls, and vehicle blocking police incidents reported by citizens.
She overcame the obstacles of unfamiliarity with computers and unhappy typing. She started from pinyin typing, studied at work and studied hard after get off work, and asked her colleagues to teach and let her husband practice. After two months, she mastered the skills of computer use, quickly typed on the computer, wrote forms, wrote reports, made summary, etc.
In the face of the people who came to do things, she listened and recorded them very carefully, and answered and dealt with them enthusiastically and patiently. She has a sense of mission and responsibility. In her heart, no matter how small the people report, it is a big thing, and it must be implemented seriously and answered in detail to satisfy the people.
She also received help from many car owners who urgently needed to use a car. After hearing this, she comforted the owner of the car blocked car while anxiously using all her strength to contact the owner of the car blocked car to move the car quickly. During the break, she continued to patrol and monitor the brigade video surveillance network a little bit, and timely patroll the roads and fire passages in the jurisdiction for any blockages, traffic accidents, etc. during the video. When abnormal situations are found, they will immediately report them to the field police for treatment; she also used the "smart traffic lights" to patrol the road conditions in the jurisdiction. When she found bottlenecks at various intersections, she turned on the green lights in time to release vehicles on congested road sections.
Sometimes, in the face of some citizens being blocked from the road, being hit and scratched, being damaged, being irritable, angry, and being vented, Pan Xiaofeng not only faced the matter with a smile and interpreted according to the law, but also actively and quickly found ways for the parties involved to solve the problem in a timely manner; sometimes, in the face of some unreasonable requests for help, Pan Xiaofeng even played the role of a "psychologist" to comfort, comfort and deal with the parties involved quickly.
"In daily work, some people still don't understand and cooperate with the work of auxiliary police, but I put my heart into it and infect the masses with love. As long as I persist, I will definitely get their recognition and support!" Pan Xiaofeng said.
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