Fujian Daily·New Fujian Client September 13 (Reporter Chen Shengzhong Correspondent Chen Hui Kess) On September 6, an accident occurred at the Haidilao Hotpot Restaurant in Wanda Plaza, Putian. A woman suddenly suffocated while dining and died after failed rescue. Today, the reporter learned from the Putian City (Chengxiang District) Grand Mediation Center that at present, the families of the deceased in the two parties involved in this incident and the store owner have reached a mediation agreement.
Previously, a netizen reported that a woman had a sudden accident while dining in Haidilao , which attracted attention. In response, Haidilao said that on September 6, an emergency occurred during a meal with several colleagues, and the store assisted its companions in emergency rescue and called 120 on the spot. Unfortunately, the rescue and 120 rescue failed to save his life. Haidilao is deeply saddened by this and is actively providing necessary assistance to the family, and fully cooperates with the family and the police to investigate the reasons and assume corresponding responsibilities in accordance with the law.
Relevant person in charge of Putian City (Chengxiang District) Mediation Center introduced that after receiving the written entrustment from the People's Mediation Committee of Xialin Street, Chengxiang District, they immediately dispatched the center mediator to assist the People's Mediation Committee of Xialin Street and Xialin Police Station to jointly mediate the dispute over the accidental death of .
It is learned that on the evening of September 6, a woman Cai suddenly suffocated while dining at Haidilao Hot Pot Restaurant and was suspected of being choked by food. The waiter and diners came forward to help rescue him, and then 120 emergency personnel also arrived at the scene. Unfortunately, Cai died after failed rescue on the scene. His family believed that the hot pot restaurant should bear corresponding responsibility for Cai's death, and both parties had their own opinions and could not argue.
During the mediation process, the mediator adopted a "back-to-back" mediation method. On the one hand, it told the family of the deceased about the amount of compensation for similar accident disputes, and put facts and reasoned from a legal perspective; on the other hand, it did a good job in ideological work at the Haidilao Hotpot Restaurant, hoping that the store owner would understand the suffering of the family of the deceased's loss of relatives in a reasonable manner and give humanitarian care. After several rounds of repeated mediation, the gap between the two sides gradually narrowed. Finally, the two parties reached an agreement and signed the mediation agreement .
In recent years, Putian City (Chengxiang District) Grand Mediation Center has innovated and developed the "Fengqiao Experience" in the new era, used the new model of joint mediation of conflicts and disputes, and based on people's mediation , multiple mediation connection mechanisms such as litigation, public mediation, arbitration, and visits, actively carried out conflicts and disputes investigation and resolution work, and effectively eliminated conflicts and disputes in its infancy. In the first half of this year, the center resolved 8 urgent, difficult and dangerous cases, covering various major disputes such as labor and capital disputes, medical and medical disputes, road traffic accidents, etc.
Source: Fujian Daily Client
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