In order to give back to the long-term concern and support of the active users of the aggregation payments of the branch, Runchang Rural Commercial Bank Ganguantun Branch specially invited aggregation payment users to participate in the thank-you feedback activity of high-quality merchants of aggregation payments. In the preparation stage of
activity, the branch staff divided the work and collaborated to carefully screen out the list of long-term active users of aggregate payment among the customer groups, and invited WeChat phone calls from each household. The venue was carefully arranged on the day of the event, and the backbone of the internal and external business selected suitable deposit and loan products to make them into easy-to-understand explanation materials. During the event, the staff listened in detail to the problems and suggestions of customers in the process of using the aggregate payment collection code, answered questions and answered questions on the spot, and used the distribution of business promotional leaflets to explain in detail the popular products such as "Qiantianbao" and "Xinyidao" suitable for individual industrial and commercial households, and encouraged everyone to continue to use rural commercial bank products to participate in the follow-up activities.
At the same time, the staff gave each participant exquisite gifts such as fragrant rice, which further narrowed the relationship between customers and banks, achieved good results in the event, and laid a good foundation for the in-depth development of aggregation payment business.
(Xu Kai)
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