A woman who came to Australia from Beijing showed that her itinerary card had been to Zhuhai and had an asterisk. Guangdong Mobile responded that the preliminary judgment was because she used a Zhuhai base station signal when she was active in the junction of Macau and Zhuhai. So

A woman from Beijing came to Australia

Her itinerary card showed that she had arrived in Zhuhai and had an asterisk

Guangdong Mobile responded that

preliminary judgment was because the mobile phone used Zhuhai base station signal when she was active in the junction of Macau and Zhuhai

mobile phones used Zhuhai base station signals

Some mainland media recently reported that a woman from Beijing flew directly from Beijing at the beginning of the month. The trip card was marked with an asterisk due to a flight passing through Zhuhai. A relevant person in charge of Guangdong Mobile said about the incident that the flight passing through Zhuhai will not cause the itinerary to have asterisk. The preliminary judgment is that the mobile phone uses Zhuhai's base station signal when it is active in the junction of Macau and Zhuhai.

communication itinerary card displays the countries (regions) that mobile phone customers visited within the first 14 days and domestic cities that stayed for more than 4 hours. A city name appears on the itinerary card, indicating that the customer's mobile phone has connected to the city's communication base station, and the earliest and latest communication record time spans more than 4 hours in one day. The flight altitude is high during the flight, and mobile phones generally cannot receive signals from ground base stations. Even if the flight altitude is lowered before the flight arrives at the airport, the time for the mobile phone to access the base station at the location is very short, so no records will be left on the trip card.

Guangdong Mobile stated that if there is a serious deviation in the itinerary card service data, you can call the number 10086 to report the situation, and the customer service staff will further verify the situation and assist in the solution. At present, the itinerary information of the above-mentioned Beijing woman has been updated.

Previously reported

A woman surnamed Zhu reported that she flew directly from Beijing to Macau on January 1. The itinerary card showed that she had arrived in Zhuhai and had an asterisk. The itinerary card included both Macau and Zhuhai. She wanted to go back to Beijing, but found that the health code in Beijing could no longer be opened.

She said she had submitted all information to China Mobile, including boarding card, Macau entry certificate, etc. China Mobile said it was found that Ms. Zhu was in Zhuhai on the 11th and 12th of this month. Ms. Zhu said that she also had a verification check in Macau on the 13th. Her Hong Kong and Macau pass is valid for a single round trip, and it is impossible to leave Macau in the middle.

Chinese Mobile responded that the company had difficulty modifying the asterisk and suggested that she wait for the data to be updated. They also have no way of knowing the update time and cannot verify it.