In order to help the elderly at home cope with COVID-19 scientifically and guide the elderly and their families to protect themselves, the "COVID-19 Care Public Welfare Hotline for Home-Based Elderly" was officially opened at 4006-555-113.

2025/10/2020:57:35 hotcomm 1085

There are elderly people at home, how to deal with the new crown ? The public welfare hotline helps you. In order to help the elderly at home cope with COVID-19 scientifically and guide the elderly and their families to protect themselves, the "COVID-19 Care Public Welfare Hotline for Home-Based Elderly" was officially opened at 4006-555-113. From now on, the hotline will provide timely and professional care guidance and medical support to families across the country.

The "COVID-19 Care Charity Support Hotline for the Elderly at Home" was initiated by "Qingsong Health", a demonstration unit for elderly services in Beijing. It aims to provide professional consultation and guidance for the elderly at home, including guiding the elderly and their families to protect themselves, scientifically identify and deal with suspected COVID-19 symptoms, assist in collecting and delivering medicines when necessary, help guide doctors, and connect appropriate medical resources to reduce the anxiety of the elderly and their families.

According to the "New Crown Health Service Work Plan for Key Populations" just released by the Joint Prevention and Control Mechanism of the State Council, disabled elderly people or elderly people with limited mobility who are infected and can stay at home after evaluation, under the guidance of superior hospitals, primary medical and health institutions will provide health consultation, health guidance, health monitoring, antigen testing and other necessary services. For those who are not suitable to stay at home after evaluation, primary medical and health institutions will provide guidance and assistance in referral. Song Xi, the person in charge of the hotline, said that the document also proposes to coordinate the efforts of all parties, encourage and guide social forces to participate in grassroots medical service guarantees, expand medical service resources, and meet the public's medical and health service needs. "We responded to the call and urgently opened this public welfare hotline."

The elderly resistance is relatively fragile and is a key group for epidemic prevention and control. Currently, Beijing has entered a moderately aging society, and how the elderly respond to the epidemic has attracted much attention. Song Xi said that the opening of the "COVID-19 Care Charity Support Hotline for Home-based Elderly People" will help the home-based elderly people and their family members scientifically face the new coronavirus, establish a health concept, and promote the concept of healthy aging to become more popular.

source Beijing Daily client | reporter Wang Qipeng

editor Wang Haiping

process editor Liu Weili

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