At present, the epidemic situation is fluctuating and changing. Recently, many citizens have reported that they have received calls from to investigate , and they do not know how to cooperate with the implementation of epidemic prevention requirements; when they are told that they are confirmed as close contacts or secondary close contacts, they do not know what to do. The reporter sorted out a response step and emergency list on this.
How to distinguish the authenticity when receiving an epidemic investigation call?
First, after receiving the call, the epidemic investigation personnel will first indicate their identity (police/disease control staff/ community worker , etc.), and will not ask about the specific asset status. This is the key point to identifying the scam.
Secondly, distinguish it from the telephone form. Most of the fraudulent phone numbers are international calls, with "+" at the beginning, and the place of origin does not display or the place of origin is displayed as "unknown", so the callback cannot be called back normally; while the mobile phone number is basically a local landline or mobile phone number, showing the place of origin, and can call back normally, or you can query through the 12345 hotline.
Then, distinguish it from the content of the phone. Scam calls will ask questions such as property that are not related to the spread of the disease, send links for you to click, sell any product or ask for payment for any reason; send QR codes for you to scan, ask you for bank card number, password or verification code; be careful when you transfer money and conduct so-called "fund verification" for any reason. The epidemiological investigation telephone number is to consult personal information, including name, age, home address, current location; ask about health status, such as recent discomfort, whether you have received medical treatment recently, whether you have had abnormalities such as fever and cough, whether you have had nucleic acid test ; ask about the travel history and residence history of the epidemic area, whether you have traveled to the epidemic area, where you have stopped or visited, whether you have stayed in the epidemic area, etc.; the history of close contact with cases, such as passengers, close communication, colleagues and classmates, home members, etc.; take transportation and other information related to disease prevention and control.
is infected by the epidemic.
After correctly identifying the phone, don’t be afraid, being infected by the epidemic. Epidemic investigation is the key to epidemic control, and the information collected by Epidemic investigation can play a key role in effectively curbing the epidemic. When asked, actively Active cooperate, carefully review the recent itinerary, and answer truthfully. Only when epidemiological investigation personnel obtain real and effective population information can they scientifically evaluate the epidemic trends and take correct prevention and control measures. There is no need to worry that during the epidemic investigation process, citizens’ personal information and privacy are protected by law, and all information obtained is strictly confidential. Those who refuse to cooperate, deliberately conceal the situation, or cause the spread of the epidemic will be punished in accordance with the law.
How to recall your personal itinerary in detail?
It is recommended to check the records, call records, WeChat chat records, SMS records, electronic payment records, ride records, and even Weibo , Douyin , photos, logs, etc., to indirectly help individuals recall recent travel and social situations. At this stage, our city strictly requires all types of public places to strictly implement double-code inspection measures, and once again reminds the general public to strictly abide by epidemic prevention and control requirements and strictly implement the site code scanning measures; avoid dinner parties during the epidemic, reduce the frequency of going to crowded places, and develop the habit of recording their own itineraries.
assists memory through event association and exceptions in habits. Using this starting point, where have you been and who have come into contact with you or your family’s recent impressive events in your work, study, and life. Or help recall the itinerary trajectory through the recent exceptions or newcomers that have emerged in regular life. You can also help me recall through family, friends, colleagues, classmates and people with shared travel history.
What should I do after becoming a close contact with ?
What should I do after being notified by the district and county disease control to become a close contact? What do you need to prepare?
First of all, keep your mind stable and don’t panic.Wear medical surgical mask immediately, find a relatively independent and well-ventilated room/empty and unmanned area, wait for the community to contact and take samples before transferring to the centralized isolation point. If the family is in close contact, notify the family to take personal protection. At the same time, I inform my work unit as soon as possible that I have been sentenced to a close contact. During the waiting period for the epidemic investigation, check the consumption records of Alipay, WeChat, credit cards, etc. in mobile phones, recall as detailed as possible which places you have been to after contacting the case, whether you have been to a medical institution, and truthfully inform the epidemic investigation team members when you are undergoing the epidemic investigation.
Secondly, make preparations for isolation and prepare essential items and daily necessities in advance. Essential items include identity certificates (ID card, passport, etc.), epidemic prevention supplies (masks, alcohol disinfection products, etc.), contact tools (mobile phones, etc.); daily items include clothing, shoes and socks, toiletries, feminine hygiene products, etc., work and school supplies, such as various electronic items, pens, etc., changing clothes, toiletries, etc. Others with underlying diseases can bring enough drugs and medical records, and special groups can carry a small amount of food, etc.
article: Xi'an newspaper all-media reporter Wang Jiangli
Editor: Shaoying
