The Office of the Leading Group for the Prevention and Control of the New Coronavirus Pneumonia Epidemic, according to the relevant requirements of the National "New Coronavirus Pneumonia Prevention and Control Plan (Ninth Edition)" and combined with the needs of epidemic prevention and control work, from now on, Shanghai will strengthen dynamic management of people coming to Shanghai and returning to Shanghai with the " Suishen Code " prompt. The "Suishen Code" prompt is mainly divided into two types: one is a user who has registered "Suishenban" but is not in Shanghai, and the code displays when opening "Suishen Code"; the other is a person in Shanghai who has a history of traveling in medium and high-risk areas in China within 7 days, and the code displays when opening "Suishen Code". For details, please see ↓
" Suishenban " users who are not in Shanghai. When opening "Suishen Code", the code display will prompt
Dear user, hello! If you are not currently in Shanghai and have a history of traveling to medium and high-risk areas in China within 7 days, it is recommended that you postpone your return to Shanghai from Shanghai. If you really need to come to Shanghai and return to Shanghai, please inform you of the situation in a timely manner to your community, unit or hotel within 12 hours. For people from or passing through high-risk areas for domestic epidemics, 7-day centralized isolation medical observation measures and 5 nucleic acid tests will be implemented; for people from or passing through medium-risk areas for domestic epidemics, 7-day home isolation medical observation measures and 3 nucleic acid tests will be implemented.
Important reminder
This type of "Suishen Code" code display prompt appears once a day. Click "I already know" to cancel it, and it will not affect citizens' use of "Suishen Code". People coming to Shanghai and returning to Shanghai must download and install the Shanghai "Suishenban" APP or apply for the "Suishenban" real name through the "Suishenban" WeChat and Alipay mini program. They should comply with the relevant regulations on epidemic prevention in Shanghai and during their entry and departure from Shanghai and stay in Shanghai, and use the "Suishenban" as needed.
7 days in Shanghai who have traveled to medium and high-risk areas in China, and those who have traveled to medium and high-risk areas in China will have a delayed code display when opening the "Suishen Code"
According to the relevant big data investigation, you may come from or pass through medium and high-risk areas in China's epidemic. According to relevant epidemic prevention regulations, 7-day centralized medical observation measures and 5 nucleic acid tests will be implemented for people from or passing through high-risk areas for domestic epidemics; 7-day home quarantine medical observation measures and 3 nucleic acid tests will be implemented for people from or passing through medium-risk areas for domestic epidemics. Your "Suishen Code" will suspend the code expansion until the epidemic prevention measures are completed and the risks are eliminated, and the corresponding code color will be restored. If you have any questions, you can "I want to appeal" on the "Suishenban" APP or call the 12345 Citizen Service Hotline to appeal. Thank you for your support and cooperation!
Important reminder
This type of "Suishen Code" suspended code expansion prompt cannot be cancelled, so it may affect citizens' normal use of "Suishen Code" to obtain some public services in Shanghai, and it will also affect citizens' travel and entry and exit of public places. However, the "Suishen Code" suspended code expansion prompt will not affect most citizens' use of nucleic acid code for nucleic acid testing. For a small number of people who can only use "Suishen Code" for nucleic acid testing, electronic version of the medical certificate for release of isolation, Shanghai supply and delivery personnel pass, and physical documents such as ID cards, passports, and passes.
If citizens have any questions, they can call the 12345 citizen service hotline or “I want to appeal” on the “Suishenban” APP to appeal. The relevant municipal departments have established a rapid complaint handling mechanism, and work with each district to check and verify the situation as soon as possible to help users who come to Shanghai and return to Shanghai to remove the "Suishen Code" code display prompt, and citizens who have no history of traveling in medium and high-risk areas within 7 days to remove the "Suishen Code" delay code display prompt and restore the corresponding code color. All districts strictly implement the verification and management of travel and residence history personnel in medium and high-risk areas within 7 days, and do a good job in verifying and feedback on citizens' complaints; at the same time, they actively provide various convenient services such as home-based nucleic acid testing for those in Shanghai who are temporarily suspended from the code development prompts.
Information: Municipal Leading Group Office of the Municipal COVID-19 Epidemic Prevention and Control Work
Source: Shanghai Release
