Shopkeepers are based on the smart home category. Since the concept of "Shopkeepers' Excellent Service Platform" was born in September 2017, the platform's service capabilities have covered 99% of the sales areas. It has established high-quality smart home, furniture, and sanitary ware installation and maintenance services in the country. The platform has 500,000 registered masters, and its services cover 2,650+ districts and counties. It provides high-quality on-site services to more than 2 million household users every year. Customer satisfaction reaches 99.2%, ranking at the forefront of similar enterprises.
Zhanggui Youfu not only provides order-oriented installation services, but also assists smart home companies in establishing a standardized service system. Through the innovative SAAS platform, it connects enterprises, service teams and end users to solve the problems of information supervision and efficient interoperability of various roles in the installation process. Zhanggui Youfu has successively cooperated with leading domestic smart door lock brands and obtained priority authorization for smart lock after-sales installation services of brands such as fluorite , Panpan, Anxinjia, Huacheng, Lekai Lingspoon, Deschman , Youdian Technology. At the same time, among the engineering projects developed by the end of 2021, a total of 300,000 units were installed, covering more than 500 projects nationwide.
smart door lock project can also be explained as an important case in project management. Since the project undertakes the smart door lock project project, the shopkeeper Youfu has focused on cultivating the smart door lock project team's capabilities, including two aspects: one is to improve the individual contribution of project participants, and the other is to improve the overall capabilities of the project team. The improvement of personal abilities in management and technology is the basis for the development of the project team. In order to make the project team's capabilities meet the project requirements, the team is developed as a complete body, which is a key method for the project team to achieve the predetermined goals. The team's capabilities are very extensive, not only include the various professional and technical abilities required in the project work, the ability of team members to overcome difficulties, the ability to coordinate and cooperate among members, the management and leadership of the team leader, and the ability to improve and solve problems independently.
Wind rises at the end of the green duckweed, and waves form among the ripples. In recent years, with the continuous deepening of informatization of universities, residential, laboratories and apartments, and with the progress of the times, Party A recruiting personnel are younger and the rise of a new generation of knowledge, they have more professional qualities, so they value suppliers' contract spirit, performance ability, service awareness, product stability and cost-effectiveness, but do not value traditional communication models. Therefore, the business of engineering projects is not as difficult as imagined. As long as you are determined and prepared, you should be brave enough to try.
Four conditions are required to carry out engineering projects. First, determine the identity. As a business licensed company with independent legal person qualifications, Shopkeeper Youfu conducts business and project signing contracts. Cooperate with the smart door lock brand to undertake engineering projects. In a sense, the market prospects of engineering projects are even better than those of retail markets, which is why our smart door lock industry professionals often work with a developer for many years. The after-sales service of smart locks is called the last mile. In the future, with the gradual development of the smart lock market, the installation industry will usher in broad prospects and its status will become increasingly important. The shopkeeper’s service project is to undertake brand engineering projects, find engineering service providers to evaluate their comprehensive qualities, conduct comprehensive abilities to judge, and complete project signing. Judge the entry conditions, and then negotiate the entry time with the project party, and treat each project seriously and responsible during the installation process and complete each project.
lists several project cases. When you enter the project site, you can feel the process of the project more directly.
Anxinjia brand, a smart lock project installation project in a certain area of Henan, the shopkeeper Youfu and Anxinjia brand have been working together for a long time, and there are engineering projects undertaken across the country. Distributed in various areas, Anxinjia mainly serves the Country Garden project, so the coverage is very wide.
fluorite brand, a smart lock installation project in a certain area of Zhejiang, the shopkeeper Youfu and the fluorite brand have also cooperated for a long time, and have undertaken tens of thousands of sets of engineering projects. It mainly serves hospitals, talent apartments, labs, colleges, real estate projects, etc. It has a large scale, many sets, and high professionalism.
Huacheng brand, the shopkeeper Youfu has been working with Huacheng for a long time and has undertaken tens of thousands of engineering projects, mainly focusing on large residential properties, hotels, apartments, etc. The picture below is a smart door lock installation project in a certain area of Xi'an, with 1,000 sets.
panpan brand, the shopkeeper’s excellent service not only undertakes the project of installing smart door locks, but also undertakes tens of thousands of sets of clothes drying hangers. The following picture is the installation project of clothes drying hangers in a certain area of Sichuan.
Finally, our engineering service providers are still in full swing. For details, please follow the WeChat official account of "Shopkeeper Youfu". Everyone is welcome to sign up!
Shanggui Youfu has a professional SAAS system, a collaborative management of three major business systems: PC management system, customer portal system, and mobile service APP. We focus on full-process solutions for after-sales service, effectively reducing enterprise operation costs, improving enterprise service efficiency, and rapidly increasing revenue. Senior industry consultants provide many-to-one guidance to answer your system usage questions and your own business problems.
shopkeeper has a professional service team, the master responds quickly, receives orders quickly, and is available on call, and enjoys efficient door-to-door service. There are more than 100,000 professional masters nationwide, covering 34 provinces and cities, 3,000 districts and counties, and 40,000 townships and streets. There are no blind spots in installation and a wide coverage. A total of 3,000,000 installation services are provided, and the 99.2% positive review rate witnesses the service attitude of each installation master. The master has complete skills, and is proficient in all installations such as smart door locks, smart clothes drying racks, electric curtains, , and bathrooms.
Shopkeeper Excellent Service has professional service monitoring, all services are priced at a fixed price, no malicious quotations, price increases, or price increases, and resolutely safeguard the legitimate interests of merchants. Orders are more efficient, full-process service monitoring, response within 10 minutes of orders, and orders are assigned within 2 hours, exclusive and efficient door-to-door service. The platform independently develops an order processing system, strictly follow up information on the source, destination, and completion degree of each order, real-time monitoring of orders, and safeguarding transaction safety.
shopkeeper Youfu has worry-free after-sales service. Before the service, exclusive customers have checked the order within 10 minutes, confirm the goods, check the address, verify the door-to-door time, and assign the door-to-door master. During service, the master will come to the door to clearly indicate his identity, check the goods, and take photos to keep them. During the construction process, the principles of "three don'ts", "three confirmations" and "three norms" are strictly implemented. After the master completes the work, the customer will accept it, sign and take pictures to keep it. The VIP customer will visit the customer and score and evaluate the master.
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