conference site.
Yang Hongwei, Secretary of the Party Committee and Chairman of Sunshine Huatian Group, delivered a speech.
Red Net Time News November 22 (Correspondent Chen Jiajia) On November 21, the 2022 "Traditional Chinese and Aesthetic Education Hunan" service skills theme training activity kicked off in Changsha. Wang Xianwu, member of the Party Committee and deputy general manager of Sunshine Huatian Group, presided over the launching ceremony. Party Secretary and Chairman Yang Hongwei attended the meeting and delivered a speech.
This training activity is divided into five major links: launch ceremony, "The Beauty of Skills" theme training class, "Beauty of Being a Courtesy" I'll Go First, Searching for Beauty and Quoting Ceremony Selecting "Etiquette" and Summary and Acceptance. The activity cycle is 40 days. Sunshine Huatian Group selected 120 hotel enterprise service quality leaders, trainers, reserve trainers, and key service representatives from the headquarters, Huatian Hotel , Sunshine Hotel , Shaolu Group, and Travel Development Company to conduct a five-day concentrated training. It will continue to play the role of "transmission and help" in the future, and the number of trainees will reach 1,500.
Yang Hongwei proposed to this training that "building a first-class enterprise in the domestic hotel and tourism industry" is the development goal set by the Hunan Provincial Party Committee and the provincial government for Sunshine Huatian Group. Sunshine Huatian Group must make every effort to build a talent team with high comprehensive quality, strong management ability, excellent business ability and strong work style in order to play the first move, fight proactively, and create a new situation in the game of industry recovery. Service skills training is the brand improvement of Sunshine Huatian Group. An important tool of image has laid a solid foundation for the strategic development of Sunshine Huatian Group's brand; through this training, we must standardize standards, consolidate the foundation, improve quality, improve service management level, promote business development, enhance team cohesion, enhance employees' sense of belonging, and discover, cultivate talents, and reserve talents during the training process; we must strengthen training management to ensure orderly development of training, secondly, play a leading role, ensure practical results in training, and secondly, to do a good job in epidemic prevention and control, and ensure safe and orderly training. The "Sunshine Huatian Group Service Behavior Code Manual" was first released at the launch ceremony of
, which is used to guide employees to learn and practice. He also invited Hunan University’s broadcasting and hosting art professor, a national Mandarin proficiency tester, and president of Hunan Etiquette Culture Research Association, Yuan Difei to teach everyone - "Use etiquette to create an image of official business". At the lecture site, Yuan Difei interacted with the audience through etiquette lectures, action demonstrations, situational simulations, and video viewing, and found key points to summarize. The whole process was vivid and interesting, and the classroom atmosphere was very active, which gave everyone a deeper understanding of the appearance, words and deeds of the official image. More than 200 students from the "Beauty of Skills" theme training class attended the meeting.
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