Recently, in the face of the sudden outbreak of the epidemic, Chongqing Banking and Insurance Regulatory Bureau guided financial institutions under their jurisdiction to resolutely shoulder the social responsibility of epidemic prevention and control, strengthen financial service guarantee measures during the epidemic prevention and control period, and ensure that financial services are always online.
CITIC Bank Chongqing Branch responded actively, and on the basis of implementing various epidemic prevention and control requirements, it effectively fulfills the responsibilities of state-owned financial enterprises, and does not stop working at the outlets. It is urgent for customers to worry about what customers are anxious about and think about what customers think. It is doing its best to ensure all financial guarantees during the epidemic prevention and control period, ensure the stable operation of financial business in multiple directions and channels, and make every effort to ensure financial order.
In mid-November, it is the time to distribute security funds to the needy, but most bank branches have suspended business due to the impact of the epidemic, and the issuance and collection of security funds for the needy have encountered great difficulties. On November 16, the Beicheng Tianjie Branch of CITIC Bank under Chongqing received a notice from the Jiangbei District Employment and Talent Center that it urgently needed to issue unemployment insurance and unemployment subsidies in Jiangbei District , but the client's office building has been blocked and the branch has suspended business in accordance with epidemic prevention requirements. Because this unemployment payment is the life-saving money for the people during the epidemic, there is no need to delay it. The branch president took the lead in negotiating with the community and the streets. On the premise of doing a good job in epidemic prevention, he arranged for the retail manager to collect and distribute information on the spot. The accounting manager and teller arrived in time to ensure that the guarantee fund was distributed on time.
On the afternoon of November 17, the Dadukou Branch of CITIC Bank under Chongqing received the financial service arrangements from the Dadukou District Financial Office - to make every effort to ensure that people in the jurisdiction receive unemployment insurance and unemployment subsidies. CITIC Bank Chongqing Branch immediately launched an emergency guarantee mechanism and quickly established a "Financial Service Party Members Team", coordinated and processed the travel passes for employees in key positions as soon as possible, arranged personnel to take up their posts, and urgently opened a green channel for epidemic financial services to ensure that ATMs have money to take, ensuring the financial needs of people in need during the epidemic. At the same time, during the emergency guarantee service, the branch arranged professional personnel and made full use of online service methods. The linkage branch completed the approval through remote authorization, completing 240 million yuan in tax payment for a certain enterprise customer, ensuring that the tax payment work was continuously archived.
In the current epidemic situation, responsibility is on your shoulders. CITIC Bank Chongqing Branch will conscientiously implement the requirements of the Party Committee of the Headquarters Branch that "the epidemic must be prevented, the economy must be stabilized, and development must be safe", strengthen coordination and linkage, closely cooperate and cooperate, firmly build a financial anti-epidemic defense line, ensure that financial services are "continuous" and contribute to the fight against the epidemic with warm services.
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