Apple said in an internal memo today that the company is investigating a bug that could cause the iPhone 14 Pro and iPhone 14 Pro Max models to get stuck after customers transfer data from older iPhones. In the memo, Apple said it "aware of the occurrence of this problem and is investigating it."
Apple specifically stated that some customers may find that their new iPhone14 Pro or iPhone 14 Pro Max models will become unresponsive after iCloud recovery or data transfer from previous iPhones during a quick boot.
As a temporary solution, Apple advises customers to try to force restart if their iPhone becomes unresponsive for more than 5 minutes.
On Friday, customers of the new iPhone 14 Pro faced similar problems with device activation. Although the iPhone 14 Pro is equipped with iOS 16, there is an available iOS 16.0.1 update, and customers should install it after setting up a new device, otherwise they may face the embarrassment of not being able to move to the next step.
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