On the eve of the National Day holiday, Ctrip Car Rental and Tencent travel services officially reached a cooperation. Ctrip Car Rental officially entered Tencent Travel Service, providing one-stop online booking domestic car rental services for users of Tencent Travel Services.
Starting from September 20, users will click "Car Rental" to enter the Ctrip car rental interface through the "Travel Service" below the "WeChat-Service" entrance, and complete the full process of login, booking and payment services in one-stop. In addition, users can also enter the transportation section through Tencent Map App to find "Car Rental" and click to enter.
"Tencent Travel Service's goal of focusing on travel services is exactly matched with our service scenarios. By cooperating with platforms like Tencent Travel Service, our one-stop, high-security car rental services can be penetrated into more user groups, which is also a supplement to our local surrounding business." Song Zhen, CEO of Ctrip Car Rental Division, said.
The cooperation between Tencent Travel Service and Ctrip Car Rental is based on the continuous increase in car rental demand in recent years. At present, travel users are increasingly favoring the attributes of privacy and security when traveling, which has spawned a car rental tour boom: in the first half of this year, the transaction volume of Ctrip domestic car rental business increased by more than 90% compared with the same period in 2019; the service covers more than 700 cities, with more than 2,000 models, and has established in-depth cooperation with more than 4,000 car rental companies in China.
In addition, Ctrip Car Rental has formed a complete service system, which has a high level of user experience protection: such as ensuring 7×24 hours of professional after-sales service; creating one-stop return service in the car rental center, supporting high-quality services such as pick-up and return within the transportation hub of popular cities across the country, door-to-door pick-up and return, and car pick-up and return in the store; Worry-free rental service also clarifies the corresponding consumer rights such as deposit, car condition, refund and change, and fuel volume during the rental process of users, further improving industry standards and user experience.
National Day Golden Week, more and more tourists have begun to deploy self-driving tour guides, and car rental booking has also begun to enter a stage of explosive growth. Ctrip data shows that the number of car rental reservations in the past week increased by 248% month-on-month last week; the National Day car rental orders for self-driving "popular" Xishuangbanna increased by nearly 90% year-on-year.
"Before National Day, we are connected to Tencent Travel Service and Tencent Map App. On the one hand, we hope to carry the traffic of the festival in the last long holiday of this year; on the other hand, Ctrip Car Rental and Tencent Travel Services launched many discount activities before National Day, including a 16% discount for flash sale event with a maximum of 188 yuan, which can be combined with the use of the National Day without threshold for immediate reduction in National Day activities within Ctrip Car Rental Station, and users can save up to 27% of the fee." The relevant person in charge of Ctrip Car Rental introduced.
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