Xiao Yang reported that she bought an BYD car in June. She looked through the photo album of the central control screen a few days ago and found that there were several photos taken before she picked up the car.
Xiao Yang said that he had seen several other 4S stores before, and it took more than half a year to pick up the car. When he came to this Guangcheng Zhejiang Di BYD 4S store on Gudun Road in Hangzhou, I heard that it could be faster.
Xiao Yang: "In late April, I ordered a BYD Song here. I notified me to pick up the car on June 21. On the day of picking up the car, I found that the protective film of the car had been torn off. The seats were . He said that because he knew we were going to pick up the car, he helped us tore it off in advance."
Xiao Yang bought a BYD Song PLUS DM i, and the bare car was priced at more than 175,000 yuan. Xiao Yang said that she didn't think much about it when she heard the other party explaining this.
Xiao Yang: "On September 24th, my husband and I were in the car. I was free and flipped through it. I found that there were photos of our new car in the exhibition hall in the (central control screen) album. is from June 8th, and on June 3rd. There should be customers taking these photos when they were watching the car in the exhibition hall. , and my car was taken on June 21st. This car has a photo function. I will demonstrate, turn on the camera and save the photo. This is just taken on September 27th today."
In the photo album of the central control screen of the car, the date of the two photos is June 3rd, and the date of one photo is June 8th, and the contents of the shooting are all in the exhibition hall of the 4S store. Xiao Yang said that when buying a car, he emphasized that he should not show the car, and the other party agreed. This time I found the 4S store again, and the other party admitted that it was indeed a show car.
Xiao Yang: "The plan they gave was to compensate me for one thousand yuan of gas card. I didn't accept it. I picked up a show car and went back without my knowledge. I felt that it was suspected of cheating consumers because I promised me not to show car, and in the end I would give me the show car. If the was not discovered by me, I would always be in the dark."
Xiao Yang asked to change to a new car or return it.
Hangzhou Guangcheng Zhejiang Di BYD 4S store sales department Manager Chen: "Actually, I told you that it is not that even if you enter the exhibition hall, there are photos. (Reporter: Who took the photos in early June?) I don't know this. (Xiao Yang: I want a new car, and in my heart I want to buy a new car that belongs only to me and has never been used. Don't show car, I don't want anyone to sit and touch my car, and then the windows are constantly open. For at least one month, they are powered on. The screen window is touched and opened by countless people every day.) We are also trying to solve the problem. According to the customer's request, we still have to report to the above for the time being." After the
report, the 4S store agreed to return the car.
(1818 Golden Eye)
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