Electric car giant Tesla is on hot search again! !
On April 19, on the opening day of the 19th Shanghai Auto Show, at the Tesla car booth, two women were wearing T-shirts with "brake failure" and the Tesla logo. One of the women climbed onto the car and shouted: " Tesla brake failure". Subsequently, the woman involved was administratively detained by the police, and the attitude of Tesla also caused concern.
On the afternoon of the first day of the station’s opening, Tesla’s global vice president Tao Lin was also on the scene. Regarding this matter, he said: “We are willing to pay to send her car to a third party for testing. However, she is unwilling to cooperate and has been insisting on high compensation costs. Her request is unreasonable and we cannot agree to it."
Regarding the extreme behavior of this human rights defender, Tao Lin even suspected that a competitor might be instigating it. , But I don’t know who it is.
at 23:55 on the 19th Tesla posted an arrogant response on the official Weibo, "It is our attitude not to compromise on unreasonable demands, and not to compromise. Because whether it is a consumer or a business, no matter what demands are expressed, It is equal in jurisprudence. To deal with disputes, no matter whether it is a business or a consumer, the word "jurisprudence" is indispensable. Only when the two parties communicate and resolve it reasonably and legally can it be truly applicable to both consumers and businesses. Fairness and fairness.”
In the early morning of the 20th, the Shanghai Qingpu Public Security Bureau announced on its official Weibo that the “troublemaker” was identified as disrupting public order. One person was sentenced to administrative detention for 5 days, and one person was given an administrative warning.
The family of the activist woman speaks: Asking Tesla to refund the car,But Tesla let us repair it and sell it to someone else
The family of the activist woman posted a post on the Tencent News Topics column on April 20 and did not respond to situations such as third-party identification, speeding, and huge compensation. The third-party appraisal is that he currently has doubts about the authenticity and impartiality of the third-party appraisal commissioned by Tesla, for fear that he will fall into the "trap" carefully designed by the "entrusted third-party appraisal agency"; at the same time, the rights defending woman The family members stated that they have never offered a huge amount of compensation until now. We only ask Tesla to refund and return the car, but Tesla let us repair it and sell it to others.
Immediately afterwards, one of the rights defenders of the Tesla auto show posted a response on Weibo, saying that they apologized to the security department of the National Convention and Exhibition Center and apologized to all people present. They should use reasonable and legal means to defend their rights. At the same time, in response to Tesla 's response to this matter, the rights defenders said that they would dare to provide evidence if they dare to attract attention and never compromise.
After this incident, Tesla US stocks opened lower, fell more than 6%, fell below US$700 in one fell swoop, fell to US$691.85, and their market value shrank US$46 billion. As of the close, the share price of Tesla fell 3.4% to US$714.63, and the market value of shrank US$24.1 billion, equivalent to 157.1 billion yuan.
CCTV propaganda: Who gave Tesla " is not compromised agrees " ?
Tesla 's response to this incident caused "public outrage".
On the evening of the 19th, the official Weibo of Xinhua News Agency posted an article about a woman wearing a T-shirt with the words "Brake Failure", standing on the roof of the car and defending rights at the Span1span Tesla booth, which became a hot spot in public opinion. Is it the indecent of the car owner or the indecent of the car company?
Central media comment Tesla back should car _strong56 master _strong56 _strong55 strong55 strong55 strong strong 55 strong strong 55 strong _strong55 strong 55 strong strong 55 strong _strong56 strong strong 55 strong _strong 56 strong strong 55 strong _strong 56 strong strong 55 strong _strong 56 strong strong 55 strong The article stated, "The arrogant response of Tesla executives hardly makes people feel the sincerity of solving the problem... From the perspective of Internet public opinion, the arrogant response of Tesla executives has caused many people I feel incomprehensible."
The Central Political and Legal Committee Chang An Jian issued a comment: As a leader in the field of new energy vehicles, he cannot provide safe and reliable products for car owners. If problems occur, they cannot provide practical solutions. Instead, they repeatedly However, safety accidents broke out in three places, putting car owners in danger again and again, and I would like to ask the company's responsibilities and responsibilities!
Netizens believe that as long as there are normal rights protection channels, car owners will not be so.
On the afternoon of the opening day of the car show, when the topic of public relations investment was mentioned, Tao Lin, the global vice president of Tesla , pointed out, Tesla is not willing to spend a lot of money on advertising and public relations, let alone advertising on the self-media, but we are willing to establish a new type of relationship with the media.
Is this the new relationship between Tesla and the media?
" Tesla brake failure" is not the first case
According to Tencent Technology report, Ms. Zhang " Tesla brake failure" is indeed not the first case.
- At about 18 o'clock on February 21, Ms. Che Zhongguo and her father Mr. Zhang (the driver at the time of the incident) and other family members drove Model
- On the evening of February 21, the traffic police determined that Mr. Zhang drove the vehicle illegally and caused an accident. Should take full responsibility.
- On March 6, Ms. Zhang affixed a seal to the accident vehicle to refuse any form of vehicle inspection, and filed a request for return of the vehicle and compensation for mental damage.
- On the morning of March 9, the General Administration of Market Supervision and Administration of Zhengzhou New Area invited Span1span, Tesla and Ms. Che Yuanyuan to mediate. Tesla expressed its willingness to advance the cost of 's third-party inspection to solve the problem as soon as possible. But Ms. Zhang does not approve the traffic police's judgment result, nor does it agree with third-party testing.
- On the afternoon of March 9, Ms. Zhang held a speaker on the roof of the accident vehicle to defend her rights. After the related rights protection video was released on the Internet, it attracted public attention.
- On the afternoon of March 10, Tesla responded that the owner of the accident was solely responsible for the accident caused by illegal driving, saying that "after analyzing the relevant data, no abnormality of the vehicle braking system was seen."
- On the afternoon of March 11, the female owner of Tesla “roof rights protection” replied in a long post that the statement of Tesla was a well-designed bureau.
- On the morning of April 19, Ms. Zhang stood on the roof of the Tesla car at the Shanghai Auto Show and shouted "Brake failure".
Since Tesla was mass-produced in China in 2020, it has been popular, but Tesla is really "unstoppable".
On April 11, Mr. Liu, the owner of the Tesla in Shanghai, suddenly failed to brake when turning in the garage, and was forced to stop until it hit the wall.
On March 11, when Mr. Meng, the owner of a Tesla in Haikou, Hainan, stopped in the parking lot, the vehicle could not stop with continuous braking, causing it to hit the guardrail.
On January 4, Shandong Linfen A Tesla rushed into the toilet out of control and crashed the sink. The driver stated that the reason for the loss of control was the inability to apply the brakes.
In addition, the frequency of accidents such as Tesla door failure, spontaneous combustion, and abnormal acceleration is also increasing. When faced with spontaneous combustion or out of control problems, they often insist that "there is no problem with the vehicle" and attribute the responsibility to " Chinese consumers drive improperly".
On February 8, the State Administration for Market Regulation and other five departments jointly interviewed and Tesla on abnormal acceleration, battery fires, remote vehicle upgrades, etc., and asked them to strictly abide by Chinese laws and regulations and implement corporate quality The main responsibility of safety is to protect the legitimate rights and interests of consumers.
As the leader of new energy vehicles,It is worth thinking about, Tesla should solve the troublemakers? Or should we solve the safety problems of our products and win back the trust of car owners again?
(Titanium Media APP editor Guo Hongyuan combined from Xinhua News Agency, CCTV, Tencent Technology)
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